Delivery

Local Delivery Area 

The Supplier’s Free delivery* area for the Shopping Service (excluding Shop & Transfer combined and Event Orders) is from Torremolinos to Duquesa, including some inland towns Alhaurin, Coin and Mijas Pueblo. 

*There is a minimum spend of €50 for free delivery (Minimum spend is €100 for inland orders, please see map for delivery areas) 

Our Suppliers are unable to accept orders for delivery outside their delivery area - except with Shop & Transfer orders which are not restricted to the Delivery Area as it is a dedicated driver service.

Please check on the map below and if You are unsure, please contact Customer Services before placing Your order and provide the full post code and address of your accommodation in the Costa Del Sol and they will be able to advise you further.  

*** The Shop & Transfer Service is a dedicated Driver service and therefore is available to all areas of the Costa Del Sol*** 

For health and safety of our clients and for insurance reasons Delivery drivers are unable to offer to take Your Order into Your home/accommodation or help You unpack Your order. Delivery drivers shall deliver Your Order to the Property front door or doorstep or in Your entrance hall area. 

Alcohol And Age Restricted Goods 

Clients lucky enough not to look 25 or over, will be asked by the driver to provide ID to show that they are 18 or over. Orders MUST be received by an adult over 18 years of age with photo identification to ensure compliance with laws regarding the sale of alcohol or other age-restricted goods. 

Order Undeliverable/Failed Deliveries 

Should the Client or a representative not be available at the Property to receive the delivery at the designated delivery slot or not answer the door, or not pick up the phone call when the Delivery driver or Customer service called using the contact information You provided; the Driver will return the goods to base and we will contact You to arrange redelivery. Redelivery charges will apply (Minimum £30). 

IMPORTANT NOTE: For consumer safety reasons, several types of goods are exempt from return and redelivery. Perishable goods such as chilled, meat, dairy products, etc cannot be returned after 4 hours of leaving for delivery and shall therefore be deemed spoiled. As perishable items cannot be returned to stock or resold, in the case of failed delivery such items are non-refundable. Any use or consumption of such products included in Your order is strongly advised against for health and safety reasons and is entirely at Your own risk. Should You wish to replace any such items with Your redelivery, these items will be charged and are subject to availability. Please contact customer service. 

Failure Of Delivery By Supplier 

In the case of any failed delivery by the supplier, You will be contacted to arrange the first available alternative delivery slot.